AI FOR WHATSAPP
An AI assistant on WhatsApp
The same agent, on the app your customers already message you from.
For a great many businesses WhatsApp is the real support channel, and it is the one least likely to be staffed at 9pm. The agent answers there from the same knowledge as your website, and hands over to a person when it should.
Who it answers
What it handles
Answering on the channel people actually use
Runs on the official WhatsApp Business Cloud API — your number, your branding.
QWhat time do you open?
AAnswered instantly, in the language the customer wrote in.
QDo you deliver to my area?
AAnswered from your published delivery information.
What it learns from
The agent answers only from what you connect. It does not invent an answer, and it does not draw on anything outside these sources.
- ✓Your website content
- ✓Any documents you upload
- ✓FAQs and policies
When it should not answer
“Anything the agent cannot answer”
Handed to your team with the question attached. Worth knowing: WhatsApp only permits free-form replies within 24 hours of the customer’s last message — after that a template is required, which shapes how follow-up works.
This is the part most chatbots get wrong. A question it cannot answer is the most valuable one you get — it is a person who wants something specific enough to ask.
Start with your own site
Point it at your website and it reads your pages in a few minutes. You can see what it would answer before anyone else does.
Get started →