AI FOR SAAS
An AI assistant for your SaaS product
Answer from your docs, and find out which questions your documentation does not cover.
Your documentation already contains the answer to most support tickets — the problem is that people ask instead of searching. An agent trained on your docs answers from them directly, and every question it cannot answer is a precise, evidenced gap in your documentation.
Who it answers
What it handles
Deflecting documentation questions
The tickets whose answer was already written down.
QHow do I invite a teammate?
AAnswered from your docs, with the link to the page.
QDo you have an API?
AAnswered from your API reference.
Finding your documentation gaps
The more valuable half. Every unanswered question is a specific thing your docs do not cover, logged with the exact wording a real user used.
QDoes it work with our SSO provider?
AIf the docs do not say, it is logged as a gap rather than guessed at.
What it learns from
The agent answers only from what you connect. It does not invent an answer, and it does not draw on anything outside these sources.
- ✓Product documentation
- ✓API reference
- ✓Pricing and plan comparison
- ✓Changelog and release notes
- ✓Security and compliance pages
- ✓Getting-started guides
When it should not answer
“We need a custom contract and a security review.”
Straight to sales, with the company and the requirement captured — the enquiries most worth a human are the ones a chatbot most often buries.
This is the part most chatbots get wrong. A question it cannot answer is the most valuable one you get — it is a person who wants something specific enough to ask.
Start with your own site
Point it at your website and it reads your pages in a few minutes. You can see what it would answer before anyone else does.
Get started →