AI FOR CLINICS
An AI assistant for your clinic
Answer the practical questions — hours, fees, preparation, location — so your reception can look after patients.
Clinic reception spends a large part of the day on questions with no clinical content at all: parking, opening hours, what to bring, what a consultation costs, how to prepare for a procedure. Those are answerable from your own published information, at any hour, without a person.
Who it answers
What it handles
Practical patient questions
The administrative half of the phone queue.
QDo I need to fast before my blood test?
AAnswered from your patient preparation notes.
QWhat does a first consultation cost?
AAnswered from your published fees.
QWhere do I park?
AAnswered from your visiting information.
New patient enquiries
Captured properly, out of hours, instead of lost to voicemail.
QAre you taking new patients?
AAnswered from your current position, then takes contact details.
QDo you accept my insurance?
AAnswered from your published list of accepted insurers.
What it learns from
The agent answers only from what you connect. It does not invent an answer, and it does not draw on anything outside these sources.
- ✓Clinic website and services
- ✓Fees and payment information
- ✓Patient preparation instructions
- ✓Opening hours and locations
- ✓Accepted insurers
- ✓Appointment and cancellation policy
When it should not answer
“I have chest pain, what should I do?”
The agent does not attempt clinical advice. It gives your published urgent-care guidance and routes the person to a human immediately.
This is the part most chatbots get wrong. A question it cannot answer is the most valuable one you get — it is a person who wants something specific enough to ask.
Worth being clear about
This is for administrative questions only. It is not a medical device, it must not be used for triage or clinical advice, and no patient records should ever be connected to it.
Start with your own site
Point it at your website and it reads your pages in a few minutes. You can see what it would answer before anyone else does.
Get started →