AI FOR E-COMMERCE
An AI assistant for your online store
Answer shipping, returns and product questions at the moment they would otherwise cost you the sale.
The questions that stop a purchase are boring and predictable: does it ship to my country, how long does it take, what if it does not fit, is it in stock. Answered in the moment, they are a sale. Answered tomorrow by email, they are usually not.
Who it answers
What it handles
Before the sale
The objections that go unanswered at checkout.
QDo you ship to Japan?
AAnswered from your shipping page, with delivery times and cost.
QWhat is your returns policy?
AAnswered from your published policy, including the window.
QHow does the sizing run?
AAnswered from your size guide.
After the sale
Deflects the support volume that follows every order.
QHow do I return something?
AWalks through your returns process and links the form.
QWhere is my order?
AExplains how to track it, and hands over when it needs an account lookup.
What it learns from
The agent answers only from what you connect. It does not invent an answer, and it does not draw on anything outside these sources.
- ✓Product pages and descriptions
- ✓Shipping destinations, times and costs
- ✓Returns and refunds policy
- ✓Size guides and specifications
- ✓Payment methods
- ✓FAQ pages
When it should not answer
“My order arrived damaged.”
Anything about a specific order goes to a person, with the customer’s description already captured — so your team opens the conversation knowing what happened.
This is the part most chatbots get wrong. A question it cannot answer is the most valuable one you get — it is a person who wants something specific enough to ask.
Start with your own site
Point it at your website and it reads your pages in a few minutes. You can see what it would answer before anyone else does.
Get started →